About this policy

Turtle 23 is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

• You use our website (

• You make enquiries on our website

• Someone is interested in working with us

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.

By providing your personal data, you agree that we can use your personal data in accordance with this policy.

Ensure you understand this policy in its entirety and take your time to read it.

Who are we?

Turtle 23 is a company based in Bangkok, Thailand.

We are Turtle 23 Co., Ltd.

Our registered address is: 31,31/1 and 33 South Sathon Road, Yannawa Sub-District, Sathon District, Bangkok 10120

How do we collect information from you?

We collect information from you:

• When you make an enquiry

• When you apply for a job

What type of information is collected from you?

You may be asked to submit personal information about yourself when you make an enquiry and apply for a job. We will collect this information so we can fulfil your request and confirm your job application.

When you make an enquiry:

Turtle 23 collects information such as:

• Title

• Name

• E-mail address (used for feedback emails)

• Home or work address

• Telephone number

• Company name

• Marketing preferences (whether you opt-in or opt-out)

When you access our sites:

There is “Device Information” about your computer hardware and software that is automatically collected by Turtle 23. This information can include:

• Device type (e.g. mobile, computer, laptop, tablet)

• Cookies

• Operating system

• IP address

• Browser type

• Browser information (e.g., type, language, and history)

• Domain names

• Access times

• Settings

• Referring website addresses

• Other data about your device to provide the services as otherwise described in this policy

Location information:

If you use our website, we may receive your generic location (such as city or neighbourhood).


You may submit your CV if you are interested in working with us. This information may include:

• Personal details

• Employment details

• Education

• Salary history

• Other relevant details

The consent of storing, collecting, using, and disclosing personal data according to Personal Data Protection Act 2019 (PDPA). Before you consent the following clauses, you already acknowledged the personal legal right as a personal data owner from Turtle 23 Co., Ltd. or its subsidiaries. You consent to the storing, collecting, using, disclosing your personal data as following details.

You consent to the storing, collection, use and/or disclosure of your personal data by the Company for recruitment purpose whether the data is directly sent to the Company or from any third party, you warrant that such third party has been duly authorized by you.

You consent to the Company to contact any of your last workplace, to make enquiries about your working behavior or other necessary information in accordance of recruitment process. 

In this consent of PDPA, you have read, acknowledged, and independently decided to consent of your own accord. Therefore, you require this consent to be effective throughout recruitment process and to be an employee of the Company. Should you need to change any of these consent clauses, you will make a written request accordingly.

We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete an enquiry, because you have consented to our use of your personal data (e.g. by applying for a job), or because it is in our legitimate interests.

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping

• Sending you service emails (feedback)

• Improving our products and services

• Sending human resource communications if you are interested in working with us

• Customising the website according to your interests

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

We will only share your information with companies if necessary to deliver services on our behalf, such as service providers, third-party payment processors, other third parties used to power our website and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.

Third parties (including Facebook and Instagram) whose content appears on our website may use third-party cookies, as detailed below. Please refer to ‘Use of Cookies’ for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

You may choose to restrict the collection or use of your personal information at any point.  Please refer to the ‘Your Choices’ section of this Privacy Policy for details.

How and where do we store data?

We only keep your personal data for 10 years in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it.


We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

Your choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at

You have a right to request a copy of the personal information that Turtle 23 holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: marketing

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.


Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our website.

Use of cookies

Like many other websites, we use cookies to help you personalise your online experience.

A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.

We use cookies for the following purposes:

Authentication, personalisation and security:

Cookies help us verify your account and device and determine when you log in, so we can make it easier for you to access the services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials.

Performance and analytics:

Cookies help us analyse how the services are being accessed and used, and enable us to track the performance of the services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and your sites’ performance, such as page views, conversion rates, device information, visitor IP addresses, and referral sites.

Third parties:

Third-party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analysing performance. Any third-party cookie usage is governed by the privacy policy of the third party placing the cookie.

Opting out:

You can set your browser to not accept cookies, but this may limit your ability to use our services.

Our website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

What happens if our business changes hands?

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

Restaurant groups

We may share your information (such as enquiry and CV details) with other restaurants in Turtle 23 Co., Ltd. This is to enhance the hospitality experience that we (the restaurant group) provide you the qualities and properties of a service to a specific guest and determining the guests’ expectations regarding the way in which such service should be provided (“customised service”).

In addition to providing you with more customised service, we may, as permitted by applicable law, share your information with our restaurant affiliates to support operations, such as to perform analytics, tailor marketing to you, support a loyalty program that you have chosen to participate in, and improve services.

For more information, please feel free to contact us at: (

Changes to this statement

Turtle 23 will occasionally update this Privacy Policy to reflect company and customer feedback. Turtle 23 encourages you to periodically review this statement to be informed of how Turtle 23 is protecting your information. This policy was last updated in May 2020.

Contact Information

Turtle 23 welcomes your comments regarding this Privacy Policy. If you believe that Turtle 23 has not adhered to this Privacy Policy, please contact Turtle 23 at ( We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.